Utility/Water Billing and New Service

New Water Service Deposit

Any user establishing a new water account shall be required to provide a deposit to the City in the amount of one hundred dollars ($100.00). When service to the user is discontinued permanently, this deposit, less any amount still owed to the City, will be refunded, without interest.

New Water Service Deposit Form (PDF)

New/Final Account

New/Final Account Form (PDF)

Direct Debit

Sign Up Now For Our Automatic Bank Payment Service! With our free Automatic Bank Payment service, you can have your City Utility bills automatically paid from any participating bank, savings and loan, or credit union account.

Direct Debit Form (PDF)

Utility Billing Information

The Utility Billing Information Guide is additional information on current water rates, billing schedule, payment options, penalty fees, New Service Deposit, North Shore Water Reclamation, current Lake Shore Recycling rates, and information on potential causes of a high water bill.

Utility Billing Information Guide