What is the turn on fee?
The City of Highwood will assess a turn on fee of $100 - $500 for non-payment of utilities.

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1. Why does the water sometimes look brown or yellow?
2. When will I receive my utility bill?
3. Why does my water appear cloudy or milky at times?
4. Why does my water taste and/or smell “earthy” at times?
5. What are the penalty fees and consequences?
6. What is the turn on fee?